Shipping Policy

Last Updated: September 2026

At RK Vision Electronics, we aim to deliver your order safely and within the estimated delivery time. Please read the following Shipping Policy before placing your order.

1. Order Processing

Orders are processed after successful payment confirmation and order verification.

Orders may take approximately 1–2 business days to process before dispatch, depending on product availability and order verification.

2. Delivery Time

Estimated delivery time may vary depending on:

• Delivery location
• Product availability
• Product size and weight
• Courier or logistics partner
• Weather and other unforeseen circumstances

Large appliances such as Air Conditioners, Refrigerators, Washing Machines, TVs and other bulky products may have different delivery arrangements from standard courier shipments.

3. Shipping Charges

Shipping charges, if applicable, will be displayed or communicated to the customer before order confirmation.

4. Delivery Areas

RK Vision Electronics delivers products to selected locations across India, subject to product availability and logistics serviceability.

Some products, particularly large or heavy appliances, may have location-specific delivery availability.

5. Order Tracking

Where tracking is available, customers may receive tracking or shipment details through their registered mobile number, email or other available communication channels.

6. Delayed Delivery

Delivery timelines are estimates and may occasionally be affected by circumstances beyond our control, including:

• Weather conditions
• Transportation delays
• Courier or logistics issues
• Public holidays
• Natural events
• Government restrictions
• High order volumes

7. Delivery Inspection

Customers are advised to carefully inspect the package at the time of delivery.

If the package appears visibly damaged, customers should:

• Take photographs or videos of the package.
• Record the condition of the package before opening it.
• Report the issue to RK Vision Electronics as soon as possible.

8. Unboxing Video

For high-value electronics and appliances, customers are strongly advised to record a continuous unboxing video showing the package, shipping label, product and accessories.

9. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information, including:

• Full name
• Complete delivery address
• PIN code
• Mobile number

RK Vision Electronics will not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

10. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, refuses delivery, provides an incorrect address or fails to respond to the delivery partner, another delivery attempt may need to be arranged.

11. Installation

Delivery and installation may be separate services.

For products requiring professional installation, installation may be carried out by the respective brand or its authorised service partner, depending on the product and applicable terms.

12. Contact Us

13. Policy Updates

RK Vision Electronics reserves the right to update or modify this Shipping Policy when required. Any changes will be published on this page.